Hidden Hills

Q: "How do I book service for a Hidden Hills address?"

"Book through our website form or call directly. On intake we'll ask for your preferred check-in name for the gate, and if you have a house manager or estate manager we should coordinate with. Discretion is standard. We don't post client names or photos anywhere."

Q: "Do you service La Cornue, Lacanche, and other hand-finished European ranges?"

"Yes — Hidden Hills has a high density of these specialty ranges. La Cornue CornuFé and Château, Lacanche Cluny and Saulieu, Molteni — we've serviced them all. Parts sometimes take 2–4 weeks to arrive from Europe, but the mechanical service on them is within our skill set. Joe Cashman has been working on them since 2010."

Q: "Do you handle multi-kitchen estates?"

"Yes — many Hidden Hills estates have a main kitchen plus a prep kitchen, pool-house kitchen, bar, and sometimes a caterer's kitchen. We can assess the whole property on a single visit and schedule staged repairs over multiple days if the scope is large."

Q: "Is there a premium surcharge for Hidden Hills?"

"No — same pricing as our core service area. Diagnostic $95, waived with repair. The only differences are: afternoon same-day is often not feasible due to drive time (we try to batch Hidden Hills into morning runs), and special-order parts for hand-finished European appliances take longer than standard."

Q: "Can you coordinate with an estate manager or house manager?"

"Yes — we regularly coordinate with estate managers, house managers, and private chefs who know the property better than the homeowner does. Tell us on intake who our point of contact is and we'll work through them."

Appliance Repair in Hidden Hills, CA · 91302

Hidden Hills appliance repair — the gated equestrian community adjacent to Calabasas. Estate-scale kitchens, hand-finished custom appliances, and the discretion and protocol that come with the neighborhood.

Drive from our shop: 22–35 min from our Tarzana shop

ZIPs: 91302

Typical arrival: Same-day mornings, scheduled afternoons

Hidden Hills has its own service culture

Hidden Hills is a fully gated equestrian community on the west edge of the Valley, adjacent to Calabasas. It’s smaller than Bell Canyon (roughly 600 estates) and has a distinct service culture — many estates are run with estate managers, house managers, or private chefs who handle day-to-day property issues, and service providers generally coordinate through them rather than directly with the homeowner.

We’ve adapted to that rhythm. When you book service for a Hidden Hills address, we ask:

Who should we check in with? Homeowner? Estate manager? Chef?
What’s the preferred gate check-in name?
Is there a parking area for contractor vans? Some estates prefer vans park at a specific service entrance.
Are there any specific house protocols we should know? (Shoe removal, rear-entrance-only, photos-prohibited, etc.)

Those details make every subsequent visit smoother, and they demonstrate that we understand the neighborhood’s service norms.

The appliance profile

Hidden Hills kitchens skew even more premium than Bell Canyon’s. A typical estate kitchen:

Main cooking: A 60-inch Wolf, a La Cornue CornuFé, or a Lacanche Cluny. Sometimes a Molteni. Often with a secondary induction cooktop or a separate hand-finished hood.
Refrigeration: Multiple Sub-Zero columns (one fridge + one freezer column minimum, often with a separate wine column). Sometimes Miele MasterCool as the alternative.
Dishwashing: Two Miele G 7000-series or Bosch Benchmark units is common.
Wine storage: Dedicated wine room with Wine Guardian or WhisperKool cooling, plus Sub-Zero wine columns in the main kitchen. 500-to-2,000-bottle capacity is typical.
Secondary kitchens: Prep kitchen, pool-house kitchen, bar. Each with its own set of appliances.

We service all of this. The tools, parts, and certifications we’ve built up over seventeen years in the west Valley map directly onto the Hidden Hills appliance profile.

Hand-finished European ranges

La Cornue, Lacanche, Molteni, and similar hand-finished European ranges are more common in Hidden Hills than anywhere else in our service area. These are specialty products — parts come from Europe, service manuals are often in French or Italian, the mechanicals are deliberately old-school (mechanical thermostats, rebuildable burner assemblies). They reward a technician who approaches them with patience.

We’ve been servicing European specialty ranges since 2010. Parts lead times are realistic (2–4 weeks for most special-order items), and we coordinate with estate managers on the ordering and scheduling.

Discretion

We understand that Hidden Hills residents expect discretion. We don’t post client names, property photos, or location-specific stories anywhere — not on our website, not on review sites, not on social media. Our trucks are unmarked aside from the small Tarzana Appliance Repair decal. Our technicians work professionally. That’s not a marketing bullet point — it’s how we operate because it’s how the neighborhood operates.

Streets we know by name.

Central Hidden Hills — the main residential streets inside the gates. Estate homes on 1-to-2-acre lots with full equestrian facilities and full premium kitchens.

Long Valley / Round Meadow — the larger-lot streets further into the community. Very large custom estates.

The older Hidden Hills — the original residential streets closer to the main gate. Established estates, often with kitchens that have been remodeled 2–3 times over the decades.

New construction compounds — the recently-built custom estates (2015+) with current-generation premium appliances, hand-finished La Cornue or Lacanche ranges, and multi-kitchen configurations.

Hidden Hills

How do I book service for a Hidden Hills address?

Book through our website form or call directly. On intake we’ll ask for your preferred check-in name for the gate, and if you have a house manager or estate manager we should coordinate with. Discretion is standard. We don’t post client names or photos anywhere.

Do you service La Cornue, Lacanche, and other hand-finished European ranges?

Yes — Hidden Hills has a high density of these specialty ranges. La Cornue CornuFé and Château, Lacanche Cluny and Saulieu, Molteni — we’ve serviced them all. Parts sometimes take 2–4 weeks to arrive from Europe, but the mechanical service on them is within our skill set. Joe Cashman has been working on them since 2010.

Do you handle multi-kitchen estates?

Yes — many Hidden Hills estates have a main kitchen plus a prep kitchen, pool-house kitchen, bar, and sometimes a caterer’s kitchen. We can assess the whole property on a single visit and schedule staged repairs over multiple days if the scope is large.

Is there a premium surcharge for Hidden Hills?

No — same pricing as our core service area. Diagnostic $95, waived with repair. The only differences are: afternoon same-day is often not feasible due to drive time (we try to batch Hidden Hills into morning runs), and special-order parts for hand-finished European appliances take longer than standard.

Can you coordinate with an estate manager or house manager?

Yes — we regularly coordinate with estate managers, house managers, and private chefs who know the property better than the homeowner does. Tell us on intake who our point of contact is and we’ll work through them.