"Who owns Tarzana Appliance Repair?"

"Joe Cashman, who founded the shop in 2008 and has run it ever since. Joe is factory-certified on Sub-Zero (since 2001), factory-trained on Wolf (since 2004), authorized on Thermador (since 2006), Viking (since 2007), and Miele (since 2009). He also holds an EPA 608 Universal certification for refrigeration work."

"How many technicians does the shop have?"

"Joe plus two lead technicians — both of whom have been with the shop for 8+ years — and an office manager who handles phones and scheduling. For very large estate visits we'll schedule both lead techs together."

"Where is the shop physically located?"

"18375 Ventura Blvd, Tarzana, CA 91356 — between Reseda Blvd and Wilbur Ave, three blocks from the original Tarzana Ranch site that Edgar Rice Burroughs bought in 1919."

"We hire deliberately. If you're a factory-certified appliance technician with 10+ years of experience on Sub-Zero, Wolf, or Miele and you're interested in a Tarzana-based shop, get in touch — [contact@appliance-repair-tarzana.com](mailto:contact@appliance-repair-tarzana.com)."

About Tarzana Appliance Repair · Tarzana Appliance Repair

The shop

We are a small, independent appliance repair shop on Ventura Boulevard in Tarzana, California. We were founded in 2008 by Joe Cashman and we have operated from the same storefront — 18375 Ventura Blvd, between Reseda Blvd and Wilbur Ave — since opening. We’ve never been franchised, acquired, or bought out. We have no call center. When you call the shop phone, someone in the actual shop picks up.

The shop is staffed by Joe and two lead technicians plus an office manager. Every service call is done by one of the three technicians. We do not subcontract, we do not dispatch to a third-party tech network, and we do not use “authorized service partners” as a euphemism for whatever generalist was closest.

Joe Cashman

Joe was born in 1968 on a street three blocks off Amestoy Avenue in Tarzana. His first appliance repair was his mother’s Frigidaire in the summer of 1979 — the compressor had started clanking, and by the time his dad got home from work Joe had the unit apart on the back-porch concrete. A few hours later it was back together and running. (It continued running for another seven years.)

He apprenticed under a certified Sub-Zero technician in Van Nuys through the late 1990s, got his own Sub-Zero factory certification in 2001, and spent the next seven years as the lead in-warranty technician for a Valley-wide residential service chain. By 2007 he’d had enough of the call-center model — the “technician shows up, diagnoses, reports to dispatch, dispatch quotes the client, client approves, technician returns” three-step process that made every repair take three visits instead of one.

In 2008 he took out a small-business loan, leased the narrow storefront on Ventura Blvd between Reseda and Wilbur, and hung the crest himself. Seventeen years later, he’s still answering the shop phone before noon on weekdays, still driving the lead van, and still keeping his first Craftsman socket set — the one he used on his mother’s Frigidaire — in the top drawer of the counter.

Certifications

EPA 608 Universal (refrigeration and HVAC), 2001
Sub-Zero factory-certified service technician, 2001–present
Wolf factory-trained service technician, 2004–present
Thermador authorized service technician, 2006–present
Viking authorized service technician, 2007–present
Miele authorized service technician, 2009–present

Our two lead technicians hold the same Sub-Zero, Wolf, and Miele certifications. One additionally holds a Gaggenau factory-training registration.

How we work

Residential only. Major kitchen and laundry appliances. We do not service commercial restaurant equipment, large HVAC systems, outdoor barbecues that aren’t built-in, or small countertop appliances (we’ll refer those out).
Factory-trained on the brands that matter. The brand page menu lists the five brands where our depth is genuine — Sub-Zero, Wolf, Thermador, Miele, Viking. We service other brands (Bosch, KitchenAid, GE, LG, Samsung, Whirlpool, etc.) with the same technical rigor, but the deepest certifications are on the five listed.
Flat-rate diagnostic. $95 for a standard residential service call. The fee is waived when you approve the repair.
30-day guarantee. Parts and labor, against recurrence of the same symptom.
Transparent quotes. We quote flat-rate before any parts come off the van, and we do not add surprise fees.
Clean work. We put down floor mats, we wear boot covers on carpet, we haul away packaging. These are minimums, not extras.

Our service area

Primary: Tarzana (91356), Encino (91436), Reseda (91335), Woodland Hills (91364 & 91367), Sherman Oaks (91403 & 91423), Lake Balboa (91406), Bell Canyon (91307), and Hidden Hills (91302). See the service area page for detailed drive times and neighborhood notes.

What you won’t find here

No call center. No dispatch-network routing. No “authorized service partner” middlemen.
No high-pressure sales tactics.
No surprise fees after the flat-rate quote.
No cross-promotional add-ons like home warranties, extended service contracts, or “maintenance plans.”
No mileage surcharges within our core service area.

Reach the shop

Phone: (818) 123-4567 · weekdays, Joe or the office manager answers before noon
Email: contact@appliance-repair-tarzana.com
Address: 18375 Ventura Blvd, Tarzana, CA 91356
Form: Book a visit via our online form

About the shop on Ventura Blvd.